Renew Nol Card & Travel Passes in Dubai 2025

Renew Nol Card-The NOL card is main travel tool for getting around Dubai. Whether you’re using the metro, bus, tram, or water bus , everything runs through this one card. But here’s the key part a lot of people miss — you need to keep it active .

Forget to renew it on time, and you’ll end up stuck at the gate when you’re in a rush — which is definitely not ideal.

The good news? Renew NOL card is now quick and easy. Just open the Nol Pay app or visit the RTA website , follow a few simple steps, and you’re back in action — no lines, no stress.

I remember my first renewal — I had no idea where to start. That’s why this guide is here: to walk you through the whole process step by step. Whether you’re a tourist visiting Dubai or a resident who just forgot the steps , this will keep travels smooth and hassle-free.

Think of the NOL card as travel wallet for moving around Dubai. It’s not just one type either — there are different cards to match how you use public transport.

One key thing to remember: don’t let it expire . If it does, you’ll end up stuck at the metro gate while the doors close in front of you — and trust us, that’s no fun.

Thankfully, the RTA has made renew NOL card simple and stress-free. Whether you’re a resident or tourist , there are clear options to keep travel smooth.

Here’s a quick look at the main card types:

Most cards are valid for 5 years , so renewal is something you should plan for to avoid any travel hiccups. Keep card updated and enjoy hassle-free rides across Dubai..

Renew NOL card online via the RTA website is one of the easiest and most convenient methods for both Dubai residents and visitors . This method saves time by removing the need to visit service centers in person.

You can complete the entire renewal process in just a few minutes — all from the comfort of home or office. It’s a fast, simple way to keep NOL card active and ready for travel across Dubai’s public transport network.

Follow these easy steps to renew NOL card or travel pass online via the RTA website :

After processing, renewed travel pass will be automatically activated . To use it, simply tap card at any Metro gate or online parking meter after about 45 minutes for full activation.

The Nol Pay app provides a smart and convenient way to renew NOL card in Dubai . Designed for mobile users, it makes the renewal process fast and easy — giving you full control over card from your smartphone.

With the app, managing your NOL card is as simple as a few taps — making it the perfect solution for both regular commuters and occasional travelers.

The Nol Pay app makes renew NOL card fast and easy. Just follow these steps:

Beyond renewal, the app also lets you check balance , view transaction history , and even buy virtual NOL cards for immediate use — all from your smartphone.

While online renewal options are fast and easy, offline methods are still available for those who prefer in-person assistance or don’t have internet access .

You can renew your NOL card at RTA service centers , ticket vending machines , or authorized retail outlets across Dubai. These offline options ensure everyone can keep their NOL card active, no matter their preferred method of service.

Station-based renewal options include:

Ticket Vending Machines (TVM)

Renew NOL card at a ticket vending machine is quick and easy:

This simple, self-service method is available at metro stations and bus terminals across Dubai.

Ticket Office at Metro Stations

Here’s how to renew NOL card in person at an RTA service center:

These offline renewal options are especially helpful for 7-day Travel Pass holders using anonymous NOL cards , which can also be renewed via TVMs or Ticket Office Machines (TOMs) at metro stations.

Knowing the costs of NOL card renewal helps you manage your travel budget in Dubai. The renewal fee depends on your card type and the travel pass you choose.

By understanding these fees in advance, you can plan your public transport spending more effectively and avoid surprises at the time of renewal.

Current renewal fees include:

You can renew NOL card using the following payment methods:

Prices may change from time to time, so it’s best to check the latest fees on the official RTA website before starting the renewal process.

Student NOL cards provide discounted travel rates for eligible students studying at approved educational institutions in Dubai.

To renew a student card, you must meet specific requirements to confirm ongoing eligibility, such as submitting updated enrollment proof or a valid student ID.

This ensures only qualified students continue to benefit from reduced fares.

To renew a student NOL card , follow these steps:

Most schools and universities in Dubai, like Middlesex University Dubai , offer quick access to status letters — often within 5 working days of request.

This process ensures only eligible students maintain access to discounted travel rates on Dubai’s public transport.

Senior citizens in Dubai get special benefits for public transport, including discounted NOL card rates . The renewal process is made simple and user-friendly to suit this group.

Seniors can renew their NOL cards easily through online or offline methods, ensuring continued access to affordable travel across Dubai’s metro, buses, and trams.

To renew a senior NOL card , Dubai residents aged 60 and above must provide:

Seniors can complete the process at RTA Customer Happiness Centers or designated NOL service centers across Dubai. During renewal, they may also apply for additional transport discounts and benefits available for senior citizens.

Losing your NOL card doesn’t mean losing your balance or travel access. The RTA has clear procedures in place to help you report a lost card and renew it with minimal hassle.

You can block your lost card, transfer your balance to a new card, and get back on track with Dubai’s public transport system quickly and securely.

If your NOL card is lost or stolen , take these steps to secure your balance and get a replacement:

Note: Balances on unregistered cards cannot be recovered. That’s why it’s important to register your NOL card , especially if you keep a high balance.

You definitely don’t want to discover your NOL card has expired after reaching the metro gate — it’s the kind of problem that can ruin your whole day. That’s why it’s best to check your card’s expiry date regularly and renew it in advance.

Renewing online takes just a few minutes. Do it early, avoid stress, and keep using the metro, buses, and trams without any issues. A small reminder now can save you from a big hassle later.

To renew NOL card or travel pass at the right time:

Set renewal reminders using the Nol Pay app or your personal calendar to avoid service gaps and keep your Dubai travel smooth and uninterrupted.

If you encounter problems:

Payment Failure

If you face issues while renewing your NOL card online, try these quick troubleshooting steps:

These simple checks can help resolve most payment-related problems during NOL card renewal via the Nol Pay app or RTA website .

App Crashes During Renewal

If you’re having trouble renew NOL card through the app, try these fixes:

These steps can help resolve common technical issues and get your renewal done smoothly.

Card Not Recognized

If you’re having trouble during NOL card renewal , check the following:

These steps can help resolve common errors and get your NOL card renewed without delay.

The RTA provides full support for users facing issues with NOL card renewal or those needing more information. Whether you’re having trouble online, with the app, or during in-person renewal, help is available through multiple channels.

You can reach out via phone, live chat, or in person to get fast and reliable assistance with your NOL card concerns.

If you need help with your NOL card renewal , the RTA offers several support options:

RTA customer service is generally available 7 days a week during regular business hours, with some digital support tools accessible 24/7 for added convenience.

Renew NOL card before it expires gives you more than just continued access to Dubai’s public transport. It helps you avoid travel delays, keeps your balance safe, and ensures you can continue using all linked services without interruption.

Plus, renewing early means you won’t miss out on any special offers, travel passes, or registered benefits like balance protection and discounts tied to your personal NOL card.

Renew NOL card on time comes with several key benefits:

Many regular travelers in Dubai make periodic NOL card checks part of their routine to ensure smooth and continuous access to transport services.

How long does NOL card renewal processing take?

Most online renewals are completed within a few hours. Some may take up to 24 hours for full activation.

Can I transfer my balance when renewing my NOL card?

Balance transfer is allowed only when replacing a registered NOL card , not during regular renewal.

Is there a refund policy for travel pass renewals?

The RTA does not offer refunds for travel pass renewals , so double-check your selection before payment.

Can I renew multiple NOL cards through one account?

Yes, you can manage and renew multiple NOL cards using a single account via the Nol Pay app or RTA website .

What happens if I don’t renew my NOL card on time?

An expired NOL card cannot be used for travel until it’s renewed. Make sure to renew before expiration to avoid service disruption

Renew NOL Card in Dubai is fast and easy. You can do it online using the Nol Pay app or RTA website , or in person at metro stations and ticket offices . It’s best to renew up to 5 days before or after expiration to avoid travel disruptions. Fees vary depending on card type and travel zones .

Special discounts are available for students, seniors, and People of Determination , while registered users can protect their balance if a card is lost.

Keep up with renewal rules to enjoy smooth access to Dubai’s metro, buses, trams, parking systems, and retail services — making your daily travel simple and hassle-free.