NOL Card Balance Check online -RTA website (2025)
NOL card balance check online instantly through the RTA website , the NOL app , or even by SMS . From there you can also recharge your card, transfer balance, or reactivate it — all without any hassle.
Monitoring your NOL Card Balance Check online is essential for seamless travel on Dubai’s metro, buses, and toll gates. Avoid declined cards at turnstiles—this 2025 guide covers all official balance check methods, including RTA’s latest digital options.
Learn multiple ways to check your balance: online (RTA website/app), metro/tram ticket machines, SMS, RTA’s AI assistant, or service centers. Stay updated with 2025 innovations like WhatsApp checks, contactless top-ups, and auto-recharge.
Remember: Maintain sufficient balance to avoid AED 7.5 fines. Travel effortlessly across Dubai!
NOL Card Balance Check online in Dubai
Dubai’s RTA provides multiple NOL card balance check online options to prevent card declines. First, let’s examine online method
Check NOL Card Balance Online
NOL Card Balance Check online in 3 steps:
Monitor your balance regularly via the RTA website or Dubai app to avoid travel disruptions and top up easily
NOL Card Balance Check online : 5 Best Methods
Dubai’s RTA offers multiple convenient balance check methods – choose what suits you best.
| Method | Description | Convenience |
| RTA Website | Visit the RTA website, enter your NOL card ID, and view your balance. | High, accessible from anywhere with internet. |
| RTA Mobile App | Use the RTA Dubai app to check your balance on the go. | High, mobile-friendly interface. |
| SMS | Send an SMS with your NOL card ID to 511 for balance information. | Medium, no internet required but limited functionality. |
| Metro Stations | Use ticket vending machines or kiosks at metro stations. | Medium, requires physical presence at a station. |
| Merchant Shops | Check balance at authorized retail outlets. | Low, limited availability compared to other methods. |
RTA provides five precise balance check methods – online, via apps, or offline.
1. Via Official RTA Website
The RTA website provides a seamless way how NOL Card Balance check online. Visit the portal, access the ‘Check Nol Balance’ section, and input your 10-digit Nol Tag ID (printed on the card’s back). Instantly view your current balance, pending credits, and expiry date—and recharge your Nol card immediately if funds run low.
The website also shows additional information like pending credit and your card’s expiry date. This helps you plan your journeys and top-ups better.
Note: Remember that you’ll need your NOL card’s tag ID number for this method. This number is printed on the back of your physical NOL card.
2. Nol Card Balance Check online Via App
The NOL Pay app simplifies balance checks and transfers for iOS/Android users. Log in, select ‘Check Nol Balance’, enter your card number, and view real-time balance details. The app also enables seamless balance transfers between cards
The NOL Pay app shows your balance just like the RTA website, but it’s easier to use on your phone. It’s great for checking your balance when you’re out or before you take the metro.
First, install the app and log in. Then you can see your balance with just a few taps.
3. Nol card balance check online Via SMS
SMS Balance Check (No Internet Needed)
The RTA offers an SMS service to check your card balance – perfect when you don’t have internet or use a basic phone.
How it works:
4. Nol card Balance check online Via Ticket Offices
For in-person help, visit any RTA ticket office. Hand your NOL card to the station agent—they’ll give you an immediate balance update and answer any questions
Here are simple steps to check balance,
The ticket vending machines offer a quick alternative – simply place your card on the designated reader to view your balance instantly. Many machines now support multiple languages. A key advantage is the ability to top up immediately at nearby machines if your balance runs low.
5. Via Ticket Vending Machines (TVMs)
TVMs let you NOL card balance check online quickly without apps or internet. If your balance is low, you can top up immediately at nearby machines. These ticket vending machines are available at all major stations.
Nol Card Balance check online with Number
NOL card users can now check their balance instantly using numbers—the easiest and most popular method to view remaining balance.
Follow the steps mentioned below step by step by checking Your nol card balance check online with number.
Step 1: Open the Official RTA Portal:
Step 2: Find the Nol Card Section
Step 3: Enter Your Nol Card Details:
Step 4: Verify & Submit
NOL Card Balance Check online History
Knowing your NOL Card Balance check online is important, but checking your transaction history helps track spending, spot unauthorized use, and understand travel patterns. RTA provides multiple ways to view your NOL card history, each offering different detail levels. Your record shows all transactions—here’s how to access it.
Transaction history typically shows the date, time, location, and amount of each transaction made with your NOL card.
Nol Card Types: Explore Your Options
Dubai’s NOL cards address different commuter needs through specialized features. Here are the card types, descriptions, and main functions
Here are the main types:
Nol Silver Card (Standard)
The NOL Silver Card provides basic access to Dubai’s transit for regular riders. It offers rechargeable credit, balance checks, and occasional fare discounts for affordable daily travel.
Features
Details:
Nol Gold Card (Premium Class Travel)
The NOL Gold Card delivers premium perks: first-class seating, priority queues, and higher discounts. Designed for seamless travel, it offers personalized service and exclusive promotions for a luxury commute
Features:
Details:
Nol Blue Card (Personalized Card)
The NOL Blue Card offers free/discounted rides for students, seniors, and people of determination. It provides priority seating, easy access, and simple registration for inclusive travel.
Features:
Details:
Nol Red Card (Temporary Card)
The NOL Red Card is a paper ticket for tourists/short-term use. Sold at kiosks/TVMs, this non-rechargeable option covers single trips without commitment.
Features:
Details:
Virtual Nol Card (Your Digital Travel Companion)
The Virtual NOL Card is Dubai’s digital transit solution in the RTA Dubai app, enabling contactless payments for metro/buses/trams.
Features:
Details:
All NOL cards serve the basic function of paying for public transportation, but they differ in terms of validity, maximum balance limit, initial cost, and additional benefits.
Important Note Before Buying a Nol Card
Before buying a NOL Card , here are key tips to help you travel smoothly and save money in Dubai :
Pick the Right Card
Tourists / Occasional riders : Use the Red Ticket (pay per trip)
Daily commuters : Choose the Silver Card
Gold Class users : Get the Gold Card
Residents : Go for the Blue Card (offers auto-top-up , discounts , and balance protection )
Validity Periods
Silver, Gold, Blue Cards : Valid for 5 years
Red Ticket : Valid for 90 days from first use
Initial Balance & Top-Ups
Most cards come with starting credit – e.g., AED 19 on Silver and Gold Cards
Minimum top-up amount : AED 5
Blue Card Registration
Must register your Blue Card to get: Auto-top-up
Balance protection
Discount benefits
How NOL Card Balance Check online
Use the RTA Dubai app
Check at ticket machines
Send an SMS : Text “Balance [Space] NOL Card ID” to 4488
Lost Cards
Only Blue Cards can be blocked or replaced
If you lose an unregistered Silver or Gold Card , your balance is lost permanently
Peak Charges
Standard fares apply across all transport
Some services like Abra rides or premium buses/metro may have different rates
Choosing the right NOL Card helps you enjoy hassle-free travel across Dubai’s metro , buses , trams , and water taxis !
NOL Fares & Card Passes: Latest Updates
In addition to pay-as-you-go , the RTA offers NOL card passes for regular commuters .
These passes provide unlimited travel for set time frames—like 7 days, 30 days, or 90 days—giving the best value for people who use public transport often in Dubai .
Here are some options:
NOL Card 7 Day Pass
The NOL Card 7-Day Pass gives unlimited rides on Dubai’s metro , buses , and trams —perfect for short-term visitors.
It’s great for tourists exploring top spots like the Burj Khalifa , Dubai Marina , and Global Village , offering seamless city travel without the hassle of buying daily tickets.
This affordable pass provides flexible access to Dubai’s transit network for 7 days , making it easy to get around and see the city.
Months NOL Card Pass
The NOL Card Monthly Pass gives you 30 days of unlimited travel across Dubai’s metro , buses , and trams —perfect for daily commuters.
It’s a great choice for students , professionals , and frequent travelers who want hassle-free trips between work , school , and leisure spots.
This cost-effective pass removes the need for frequent top-ups and makes travel budgeting easier for those with regular commutes.
3 MONTHS NOL CARD PASS
The 3 MONTHS NOL CARD PASS gives 90 DAYS OF UNLIMITED RIDES on all public transport in Dubai. It is good for business travelers, temporary residents, and long-term tourists. They can ride the METRO, BUSES, and TRAMS without paying daily fares. The NOL CARD PASS helps save money and gives easy travel for people who stay for three months.
NOL CARD ANNUAL (YEARLY) PASS
The NOL CARD ANNUAL PASS gives 12 MONTHS OF UNLIMITED ACCESS to Dubai’s METRO, BUSES, AND TRAMS. It is best for regular commuters, students, and residents. They save more than buying monthly passes. This pass gives easy and low-cost travel all year for work, school, or free time. It is a one-time payment for non-stop travel.
Where to Use NOL Card: Accepted Locations
Beyond transport, Nol cards are widely accepted at
Use your Nol card for shopping, eating, fuel, or health services, making daily payments easy across Dubai.
RTA Dubai Customer Support: Contact Us
For lost NOL cards, balance disputes, or technical issues, RTA Dubai provides 24/7 assistance. Below are contact options and Check Dubai Metro Timings and service hours:
| Service | Contact Details | Availability |
| Customer Service Hours | ||
| Monday–Thursday | 7:30 AM – 3:30 PM | In-person/Phone Support |
| Friday | 8:00 AM – 12:30 PM | Limited Hours |
| 24/7 Support | ||
| Local Hotline | 8009090 | 24/7 for emergencies, card blocking |
| International Callers | +97146051414 | 24/7 Overseas Assistance |
| Digital Channels | ||
| [email protected] | Replies within 24–48 hours | |
| Fax | +97142065555 | Document submissions only |
| Social Media | ||
| RTA Dubai | 9 AM – 5 PM (Responses) | |
| @rta_dubai | 9 AM – 5 PM (Responses) | |
| Twitter/X | @RTA_Dubai | 9 AM – 5 PM (Responses) |
Note: For urgent issues (e.g., lost/stolen cards), use the 24/7 hotline for immediate action. Social media/email responses follow office hours.
RTA Nol card balance check online Inquiry
The Rta NOL Card Balance Check online makes daily life easy in Dubai with simple, cashless use. Below are its main features:
NOL Card Top-Up Options
Reload Nol card through metro station ticket machines, Rta website/app, Enoc/Epco fuel stations, partnered supermarkets (Carrefour, Spinneys). Instantly reload with cash, debit/credit cards, or digital wallets like Apple Pay.
NOL Card balance check online Transaction History
Check your transaction history using the Rta Dubai app (under “My Trips”), Rta portal, or by sending an SMS with “HIST” to 511. You will get a message showing your past card use and balance, but some amounts may not be ready for travel or shopping yet.
Lost or Stolen NOL Cards
Report a lost/stolen card by calling the 24/7 Rta hotline (8009090) or through the app. Go to an Rta center with your ID to get a new card (AED 15 charge). Your balance amount will move to the new Nol card.
NOL Card Refund Policy
Get a balance refund at ticket office machines or Rta centers. Amounts under AED 1000 are given in cash. Bigger amounts go through a bank transfer. AED 5 fee applies, and the Nol card must be returned.
Troubleshooting Common Issues
Restart gates (for balance errors) or update the app. If your top-ups fail, check if the machine is connected to the server or see if the card is damaged. If the problem is not fixed, contact Rta 24/7 support by call, chat, or social media.
RTA Dubai Mobile App Features
It also includes balance check, auto-top-up, trip planners, and real-time alerts. You can link many Nol cards, see your travel history, and get exclusive deals for your daily trips.
Developments and Updates in the Future
Rta will add Nol card use with digital wallets (Apple/Google Pay) and AI-based fare calculators. New plans with Dubai Metro growth and eco-friendly transit incentives will make travel easier.
FAQs
Conclusion
To use the this card, make sure your Nol Card balance check online is updated for travel on metro, buses, and trams in Dubai, and at some partner outlets. To avoid AED 7.5 penalties, check your balance through Rta website/app, by sending an SMS with “BAL” to 511, or at ticket machines.
Recharge often and enjoy discounts, cashless transactions, and easy travel across the city. You also get rewards and discounts for students, seniors, and people of determination.