NOL Card Balance Check Online 2025 – RTA Dubai Website

Nol card balance check instantly via the RTA website, Nol app, or SMS for quick updates. Need a recharge, balance transfer, or to re-activate your card? 

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If you use Dubai Metro, Tram, Bus, or any RTA public transport service, then one of the essential things to watch out for, is the NOL card balance check. In 2025, want to check your NOL card balance? This guide will assist you, whether you like using SMS, the RTA Dubai website, or checking your transaction history.

Use your NOL Card for easy travel on Dubai’s metro, bus, tram, and water bus. To avoid a AED 7.5 fine, make sure you have enough balance. Checking your balance is easy! You can do it online through the RTA website or app, at metro or tram ticket machines, by sending an SMS, chatting with RTA’s AI assistant, or visiting an RTA service center.

Stay on top of your balance, avoid fines, and enjoy traveling around Dubai with ease!

Dubai’s Roads and Transport Authority (RTA) offers multiple ways to check your NOL card balance. These convenient options help you avoid the embarrassment of having your card declined at the gate. Let’s explore the online methods first.

You can follow the steps below to check your NOL Card balance via Online form:

Enter NOL Card ID: Find the field listed as “NOL Card Tag ID“ and enter your card 14-digit number.

Submit the Form: Then, click on the button for Check NOL Card Balance.

View Balance on RTA Website: Visit RTA website, click on “Check NOL Balance”, type in your NOL Tag ID and hit “Search” to check your balance.

So it’s important to keep an eye on your NOL Card balance when travelling on public transport in Dubai to avoid an inconvenience. The RTA website and RTA Dubai mobile app provide fast and easy access to check and refill your card balance online.

Dubai’s RTA has made checking your NOL card balance extremely convenient by offering multiple methods. Each method has its own advantages, so you can choose the one that works best for your situation.

RTA (Roads and Transport Authority) streamlines travel services with multiple channels for balance checks. Whether online, via apps, or offline, here are five precise methods to monitor your NOL Card funds:

1. Via Official RTA Website

The RTA website offers a direct method to check your NOL Card balance digitally. Simply visit the portal, navigate to the “Check Nol Balance” section, and enter your 10-digit Nol Tag ID (printed on the card’s back). Instantly view your balance, pending credits, and expiry date, and Nol card balance recharge instantly if funds are low.

The website also shows additional information like pending credit and your card’s expiry date. This helps you plan your journeys and top-ups better.

Note: Remember that you’ll need your NOL card’s tag ID number for this method. This number is printed on the back of your physical NOL card.

2. Nol Card Balance Check Via App

The NOL Pay app streamlines balance checks and transfers for iOS and Android users. After logging in, use the “Check Nol Balance” feature, input your card number, and access real-time balance details. The app also supports seamless balance transfers between cards.

• Step 1: Install the NOL Pay app from your app store.
• Step 2: Log in or create an account.
• Step 3: Tap “Check Nol Balance” and enter your card number.
• Step 4: View balance and use the balance transfer feature.

The app provides the same accurate information as the website but in a more mobile-friendly format. It’s perfect for checking your balance while on the go or just before entering a metro station.

After installing the app, you’ll need to register or log in. Then you can easily check your NOL card balance with just a few taps on your screen.

3. Nol card balance check Via SMS

Not everyone has internet access all the time. That’s why the RTA offers a simple SMS-based service to check your NOL card balance. This method works with any mobile phone, even basic models without internet capabilities.

For offline users, SMS provides a quick way to retrieve NOL Card balance and transaction history. Follow the simple Steps given below,

This service is available 24/7 and provides an instant response. It’s especially useful when you’re in areas with poor internet connectivity or when your mobile (Andorid, I phone) data is exhausted.

4. Nol card Balance check Via Ticket Offices

Visit any RTA ticket office for personalized assistance. Submit your card to the station agent, who will provide immediate balance updates and answer queries.

Here are simple steps to check balance,

These machines are user-friendly with clear instructions. You just need to place your card on the designated reader, and the screen will display your balance. Some newer machines even have multiple language options.

The advantage of this method is that you can immediately top up your card if the balance is low. Most stations have ticket vending machines nearby where you can add money to your card.

5. Via Ticket Vending Machines (TVMs)

TVMs at metro/bus stations allow instant balance checks without digital tools. Insert your card, follow prompts, and retrieve balance details on-screen or via printout.

The advantage of this method is that you can immediately top up your card if the balance is low. Most stations have ticket vending machines nearby where you can add money to your card.

Nol cards Users now can easily check their balance with the Numbers and that is the most used and easy way to check your remaining balnce.

Follow the steps mentioned below step by step by checking Your nol card balance check with number.

Step 1: Open the Official RTA Portal:

• Visit RTA Website on your phone or computer.

Step 2: Find the Nol Card Section

• Look for “Public Transport” or “Nol Card Services” in the main menu.

Step 3: Enter Your Nol Card Details:

• Click “Check Balance” and type in the 10-digit Nol Tag ID (printed on the back of your card).

Step 4: Verify & Submit

• Double-check the number for errors, then hit “Search” or “Check Balance”.

Knowing your current balance is important, but sometimes you also need to see your transaction history. This helps you track your spending, identify any unauthorized use, or just understand your travel patterns better.

The RTA provides various ways to check your NOL card transaction history. Each method offers different levels of detail and convenience, depending on your needs.

Your NOL card history provides a detailed record of all transactions made with your card. Here are some ways to check your transaction history:

Transaction history typically shows the date, time, location, and amount of each transaction made with your NOL card.

Dubai’s NOL Cards cater to diverse commuter needs with tailored features. Below are the card types, their brief intros, and key functionalities:

Here are the main types:

Nol Silver Card (Standard)

The Silver Card offers entry-level access to Dubai’s public transport, designed for regular commuters. It supports rechargeable credit, balance checks, and occasional fare discounts for frequent, budget-friendly travel.

Features

• Rechargeable credit for daily metro, bus, tram, and water bus travel.
• Balance check via SMS, app, or ticket machines.
• Discounted fares for frequent commuters.
• Automatic fare deduction for hassle-free journeys.
• Online top-up options via RTA portals.
•  Cost: AED 25 (includes AED 19 e-purse balance)
• Validity: 5 years
• Minimum Balance: No minimum, but must have credit for travel
• Best For: Daily commuters

Nol Gold Card (Premium Class Travel)

The Gold Card provides premium perks like first-class seating, priority queues, and higher discounts. Tailored for seamless travel, it includes personalized service and exclusive promotions for a luxurious commuting experience.

Features

• First-class seating access on metro and water buses.
• Priority queues at metro stations and ticket counters.
• Personalized customer service for quick issue resolution.
• Exclusive promotions and loyalty rewards.
• Higher discounts compared to Silver Card users.
• Cost: AED 25 (includes AED 19 e-purse balance)
• Validity: 5 years
• Minimum Balance: No minimum, but must have credit for travel
• Best For: Those who prefer Gold Class metro/bus seating

Nol Blue Card  (Personalized Card)

The Blue Card caters to students, seniors, and people of determination with free or discounted rides. It features priority seating, easy-to-use interfaces, and a simplified application process for accessibility.

Features

• Free or discounted rides for students, seniors, and people of determination.
• Priority seating and dedicated boarding assistance.
• Simplified application with minimal documentation.
• Extended validity for long-term commuters.
• Mobility aid integration for seamless accessibility.
• Cost: AED 70 (includes AED 20 e-purse balance)
• Validity: 5 years
• Minimum Balance: No minimum, but must have credit for travel
• Best For: Residents (can be registered for auto-top-up & discounts)

Nol Red Card (Temporary Card)

The Red Card is a paper-based, non-rechargeable ticket ideal for tourists or short-term use. Available at kiosks/TVMs, it supports single trips without long-term commitments.

Features

• Single-trip validity for tourists or short-term visitors.
• Non-rechargeable paper ticket sold at kiosks/TVMs.
• Affordable pricing for occasional travelers.
• Easy disposal after use.
• Ideal for infrequent journeys without commitment.
• Cost: AED 2 (empty) + travel fare (pay per trip)
• Validity: 90 days from first use
• Minimum Balance: Pay-as-you-go (no stored value required)
• Best For: Tourists & occasional travelers

Nol Virtual Card (Your Digital Travel Companion)

The Nol Virtual Card is a digital version of Dubai’s smart transit card, accessible via the RTA Dubai app for contactless payments across metro, buses, trams, and more.

Features

• Fully digital – No physical card needed, stored in your smartphone
• Instant top-up – Recharge anytime via app (credit/debit card or Apple Pay)
• Seamless travel – Tap & pay using your phone at metro gates/bus validators
• Balance tracking – Real-time updates and transaction history in the app
• Secure & protected – No risk of loss or theft (linked to your account)
• Eco-friendly – Reduces plastic waste from physical cards
• Cost: Free to create (pay-as-you-go fares apply)
• Minimum Balance: No minimum, but must have credit for travel
• Best For: Tech-savvy commuters & residents who prefer digital solutions

All NOL cards serve the basic function of paying for public transportation, but they differ in terms of validity, maximum balance limit, initial cost, and additional benefits.

In addition to standard pay-as-you-go usage, the RTA offers various NOL card passes for regular travelers. These passes provide unlimited travel within specified time periods, offering great value for frequent users of public transportation.

Here are some options:

Beyond transport, NOL CARDS are widely accepted at

Use your card for retail purchases, dining, fuel, or medical services, streamlining daily transactions across Dubai.

For lost NOL cards, balance disputes, or technical issues, RTA Dubai provides 24/7 assistance. Below are contact options and Check Dubai Metro Timings and service hours:

Note: For urgent issues (e.g., lost/stolen cards), use the 24/7 hotline for immediate action. Social media/email responses follow office hours.

The RTA NOL Card simplifies daily life in Dubai with versatile, cashless benefits. Below are its standout features:

Reload NOL Card through metro station ticket machines, RTA website/app, ENOC/EPCO fuel stations, partnered supermarkets (Carrefour, Spinneys) Instantly reloads with cash, debit/credit cards or digital wallets like Apple Pay

NOL Card Transaction History

Check your transaction history via the RTA Dubai app (under “My Trips”), RTA portal, or by sending an SMS with “HIST” to 511. You will receive fake cash that you are not yet able to spend on travel-related expenses and retail.

Lost or Stolen NOL Cards

Report a lost/stolen card by calling the 24/7 RTA hotline (8009090) or via the app. Go to an RTA center with your ID to get it replaced (AED 15 charge). Balance amount is carried forward to the new card.

NOL Card Refund Policy

Issuance of any remaining balance refund at Ticket Office Machines or centers. Amounts below AED 1000 are paid out in cash, while bigger amounts must be transferred through a bank. AED 5 fee applies, cards need to be surrendered.

Troubleshooting Common Issues

Restart gates (for balance errors) or update the app. If your top-ups are failing, make sure your machine is connected to the server or check the card for damage. If an issue remains unresolved, contact RTA’s 24/7 support via call, chat, or social media.

RTA Dubai Mobile App Features

It also includes balance check, auto-top-up, trip planners and real-time alerts. You can link several cards, see how you traveled, and get exclusive deals for your daily commute.

Developments and Updates in the Future

Image: RTA NOL Card Source:image: RTA NOL CardRTA to add NOL Card integration with digital wallets (Apple/Google Pay) and AI-based fare calculators. In addition, upcoming partnerships with Dubai Metro expansions and eco-friendly transit incentives will improve user convenience.

To use the NOL Card, ensure that your balance is kept up to date for travel across metro, buses, and trams in Dubai, also in some partner outlets. To avoid AED 7.5 penalties, check your balances through RTA’s website/app, sending an SMS with the message “BAL” to the number 511, or at the ticket machines.

Recharge frequently and unwind with discounts, cashless transactions, and citywide comfort. Not to mention, incentives including rewards and discounts for students, seniors and people of determination. ✈ Track, top up, travel SMART!