NOL Card Balance Check online -RTA website (2025)
If you use the metro, bus, tram, or water bus in Dubai, it’s smart to check NOL card balance online. This way, you won’t get stuck at the gate or pay a AED 7.5 fine.

Here’s how to do it in 2025.
Check NOL Card Balance
Dubai’s RTA provides multiple NOL cards balance check online options to prevent card declines. First, let’s examine online method
Check NOL Card Balance Online
5 Methods to Check NOL Card Balance
You have many simple methods to see your NOL balance:
Let’s go step by step
Nol card balance check via NOL Pay App
The NOL Pay app is super useful if you prefer mobile.

How to check:
You can also:
All from your phone
Bonus: You can also transfer balance, recharge instantly, and view your full travel history.
Check NOL Card Balance history via RTA Website
The easiest way to check your NOL card balance online is through the official website. Just follow these steps:

Steps to Check NOL Balance:
You will see your current NOL card balance, card expiry date, and any pending credits right away.

Right away, you’ll see:
This method works best if you’re using a laptop or mobile browser.
Note: Remember that you’ll need your NOL card’s tag ID number for this method. This number is printed on the back of your physical NOL card.
Nol card balance check online Via SMS
You can check your NOL card balance online using SMS — no internet needed.

Don’t have the internet? No problem.
Use SMS to check balance:
You’ll get an SMS with:
This is a good choice if you are offline or using a simple phone
check balance via Ticket Machines
You can also check your NOL card balance online at metro or bus stations using ticket machines.

Here are simple steps to check balance, At metro or bus stations, you can use vending machines.
Steps:
You can also recharge your card here.
Method 5: Ticket Offices
You can also check your NOL card balance in person at any RTA customer service center or ticket office in Dubai.

How to Check:
Types of Nol Card
Dubai’s NOL cards address different commuter needs through specialized features. Here are the card types, descriptions, and main functions

Here are the main types:
Card Type | Best For | Cost | Key Features |
Silver | Daily commuters | AED 25 (AED 19 credit) | Standard access |
Gold | Premium travel | AED 25 (AED 19 credit) | First-class cabins |
Blue | Students, seniors | AED 70 (AED 20 credit) | Discounts, auto-top-up |
Red Ticket | Tourists | AED 2 + fare | Single trips |
Virtual NOL | Digital users | Free | Tap with phone |
All NOL cards serve the basic function of paying for public transportation, but they differ in terms of validity, maximum balance limit, initial cost, and additional benefits.
All cards let you ride metro, bus, tram, and more — but some have extra benefits.
Don’t Forget This!
If your NOL balance is too low, you might:
So always check your balance before your trip.
How to Top-Up Your NOL Card
You can recharge your NOL card easily in many ways. All methods are fast and secure.
Recharge Options:
Minimum top-up amount: AED 5
NOL Card Passes – 2025 Options
Pass Type | Validity | Benefit |
7-Day Pass | 7 Days | Ideal for tourists |
Monthly Pass | 30 Days | Best for daily commuters |
3-Month Pass | 90 Days | For longer stays |
Annual Pass | 365 Days | Cost-effective for residents |
Unlimited travel on metro, buses, and trams
Refunds & Lost Cards
Only Blue NOL cards can be blocked and refunded if lost.
Refund rules:
RTA Customer Support (2025)
Contact Type | Info |
24/7 Hotline | 800 9090 |
Intl Calls | +971 4 605 1414 |
[email protected] | |
Social Media | @RTA_Dubai on all platforms |
Service Hours | Mon–Thu: 7:30 AM–3:30 PM, Fri: 8:00 AM–12:30 PM |
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Where You Can Use Your NOL Card
Your NOL card is not just for transport. You can now use it at many places across Dubai:
One card, many uses!
FAQs
Conclusion
For easy travel in Dubai, always check your NOL card balance online. You can do it using the RTA website, NOL Pay app, or even by SMS. This helps you avoid fines and travel around the city without problems.