NOL Card Balance Check online -RTA website (2025)
Keep your Dubai travel easy and smooth by checking your NOL card balance online. If you use the metro, bus, tram, or water bus, knowing your balance helps you avoid getting stuck at the gate or paying the AED 7.5 penalty.
This 2025 guide shows all the ways to check and manage your NOL card balance. You can use the RTA website, RTA mobile app, SMS, vending machines, and more.
NOL Card Balance check online in Dubai
Dubai’s RTA provides multiple NOL cards balance check online options to prevent card declines. First, let’s examine online method
Check NOL Card Balance Online
Balance Check online in 3 steps:
Monitor your balance regularly via the RTA website or Dubai app to avoid travel disruptions and top up easily
Check NOL Card Balance online : 5 Best Methods
How to Check NOL Card Balance Online in 2025
Dubai’s RTA offers 5 convenient ways to check your NOL card balance. Choose the one that fits your lifestyle:
| Method | Description | Convenience |
| RTA Website | Visit rta.ae, enter your NOL Tag ID | ⭐️⭐️⭐️⭐️⭐️ |
| NOL Pay App | Check balance, transfer, and recharge via mobile | ⭐️⭐️⭐️⭐️⭐️ |
| SMS (Text Message) | Text “BAL [Card ID]” to 511 | ⭐️⭐️⭐️⭐️ |
| Ticket Machines | Scan your card at metro/bus stations | ⭐️⭐️⭐️ |
| Ticket Offices | Visit RTA staff at metro stations | ⭐️⭐️ |
1. Via Official RTA Website
The easiest way to check your NOL card balance online is through the official RTA website. Just follow these steps:
Steps to Check NOL Balance:
You will see your current NOL card balance, card expiry date, and any pending credits right away.
Check your NOL card balance online in seconds via the RTA website. Just enter your 10-digit Nol Tag ID (on the back of your card) under the ‘Check NOL Balance’ section. Instantly view your balance, pending top-ups, and expiry date—plus recharge if needed.
The website also shows additional information like pending credit and your card’s expiry date. This helps you plan your journeys and top-ups better.
Note: Remember that you’ll need your NOL card’s tag ID number for this method. This number is printed on the back of your physical NOL card.
Via NOL Pay App
The NOL Pay App is a fast and easy way to check your NOL card balance online. It works on both iOS and Android.
How to Check Using the App:
Bonus: You can also transfer balance, recharge instantly, and view your full travel history.
3. check balance online Via SMS
You can check your NOL card balance online using SMS — no internet needed.
How to Use SMS for Balance Check:
This is a good choice if you are offline or using a simple phone
4. Balance check online Via Ticket Offices
You can also check your NOL card balance online at metro or bus stations using ticket machines.
Here are simple steps to check balance,
How to Check:
Bonus: You can top up your NOL card at the machine
5. Via Ticket Vending Machines (TVMs)
You can also check your NOL card balance in person at any RTA customer service center or ticket office in Dubai.
How to Check:
Helpful if you are near a station and need personal help
Nol Card Balance check online with Number
You can check your NOL card balance using just your Tag ID number (printed on the back of the card). No need to log in.
Steps:
Your Tag ID is the number on the back of your NOL card.
NOL Card Balance online History
Keep track of your spending and travel activity:
| Method | Access |
| RTA Website | Log in to view full history |
| NOL Pay App | Under “My Trips” |
| SMS | Send HISTORY to 511 |
| Kiosks | View recent history at stations |
You’ll see dates, times, transport types, and fare amounts.
Nol Card Types: Explore Your Options
Dubai’s NOL cards address different commuter needs through specialized features. Here are the card types, descriptions, and main functions
Here are the main types:
| Card Type | Best For | Cost | Key Features |
| Silver | Daily commuters | AED 25 (AED 19 credit) | Standard access |
| Gold | Premium travel | AED 25 (AED 19 credit) | First-class cabins |
| Blue | Students, seniors | AED 70 (AED 20 credit) | Discounts, auto-top-up |
| Red Ticket | Tourists | AED 2 + fare | Single trips |
| Virtual NOL | Digital users | Free | Tap with phone |
All NOL cards serve the basic function of paying for public transportation, but they differ in terms of validity, maximum balance limit, initial cost, and additional benefits.
Important Note:
Always double-check your NOL card balance before starting your journey in Dubai. If your balance is too low, you may face a fine of AED 7.5 or be denied entry at metro gates or buses. Use official channels like the RTA website, NOL Pay app, or SMS to stay updated.
Keeping your card topped up saves time, avoids stress, and ensures smooth travel across all public transport.
How to Top-Up Your NOL Card
You can recharge your NOL card easily in many ways. All methods are fast and secure.
Recharge Options:
Minimum top-up amount: AED 5
NOL Card Passes – 2025 Options
| Pass Type | Validity | Benefit |
| 7-Day Pass | 7 Days | Ideal for tourists |
| Monthly Pass | 30 Days | Best for daily commuters |
| 3-Month Pass | 90 Days | For longer stays |
| Annual Pass | 365 Days | Cost-effective for residents |
Unlimited travel on metro, buses, and trams
Refunds & Lost Cards
Only Blue NOL cards can be blocked and refunded if lost.
Refund rules:
RTA Customer Support (2025)
| Contact Type | Info |
| 24/7 Hotline | 800 9090 |
| Intl Calls | +971 4 605 1414 |
| [email protected] | |
| Social Media | @RTA_Dubai on all platforms |
| Service Hours | Mon–Thu: 7:30 AM–3:30 PM, Fri: 8:00 AM–12:30 PM |
Where You Can Use Your NOL Card
Your NOL card is not just for transport. You can now use it at many places across Dubai:
One card, many uses!
FAQs
Conclusion
To travel smoothly in Dubai, always check your NOL card balance online. Use the RTA website, NOL Pay app, or even SMS if you’re offline. Stay topped up, avoid penalties, and enjoy smart, stress-free travel around the city.